PRODUCT AND PRICING

All products listed on the website, their descriptions, and their prices are subject to change from time to time.

Purchase of a product on the website is subject to availability of stock.

www.tissueworld.in reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice.

In the event a product or service is listed at an incorrect price or with incorrect information due to typographical error, error in pricing or information received from www.tissueworld.in suppliers, we shall have the right, post the acceptance of any order, to decline or cancel any such order, whether or not the order has been confirmed and/or you have been charged for such product or service. If you have already been charged for the order and www.tissueworld.in cancels your order, we will refund the amount.

The product specifications (weight, size, colour etc.) mentioned with the product photos displayed are only approximate. There may be a slight variation in the pictures and the respective products.

ORDERS AND ACCEPTANCE OF ORDERS

When you make an order, you are making an offer to purchase, and such offer is subject to acceptance by us. Your receipt (email/SMS/push notification) of an order confirmation from us does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time, after receiving your order, to accept or decline or cancel your order (in whole or in part) for any reason whatsoever. We may require additional verifications or information before accepting any order. In the event of a purchase, you will be required to accurately provide the recipient’s name and shipping address. You agree that, if www.tissueworld.in cancels all or a part of your order, your sole and exclusive remedy is either that:

(a) www.tissueworld.in will issue a credit to your credit/debit card or bank account in the amount charged for the cancelled portion (if your account card has already been charged for the order) or

(b) www.tissueworld.in will not charge your credit/debit card or bank account for the cancelled portion of the order.

For your convenience www.tissueworld.in accepts Visa, Master Card, Diners Club, Maestro, American Express, Debit Card. Notwithstanding anything contained herein, any and all payments made by above mentioned options, either through payment gateway on the www.tissueworld.in website, are subject to specific terms and conditions of such third-party payment gateways.

ORDER MODIFICATION/CANCELLATION POLICY

Same day orders are processed immediately, and usually cannot be modified / cancelled. However, in case you want to modify / cancel an order, you can reach us on our number. If the order has not been prepared or is not out for delivery, we will try to modify / cancel the order for you. If the order has already been prepared / dispatched, it cannot be cancelled / modified and you will be charged for the order.

In other cases of order modification / cancellation, please give at least 24 hour’s notice.

ORDER/DELIVERY CONFIRMATION E-MAIL AND SMS

Shortly after you place an order, you will receive an Order Confirmation e-mail which will include all the details of your order, including the order number which will be required in the event you need to contact us.

In case you have not received an Order Confirmation e-mail, please call us or write to us.You can track your order status through Track My Order link.

DUPLICATE ORDERS

If you have placed two or more identical orders by mistake, please let us know about it. We will give a full refund for the duplicate order, provided that the order has not been prepared or delivered.

If we find that the same order has been made twice, we will try to contact the customer to confirm the order. If the customer is not contactable, we will take the decision on your behalf and that will be final.

PAYMENT TERMS

You agree to pay the price applicable for the product or service on our website at the time you submitted your order (Product Price), the delivery fees for the delivery service you select, if any (Delivery Fees), or any applicable taxes (defined below). You will be solely responsible for payment of all taxes (other than taxes based on Tissue World income), fees, duties, and other governmental charges, and any related penalties and interest, arising from the purchase of the products and services (Taxes) not withheld by www.tissueworld.in.

COMMUNICATIONS

You consent to receive communications from us by e-mail, SMS or any other communication made electronically, verbally or physically through post. You agree that all agreements, notices, disclosures and other communications that www.tissueworld.in provides to you by e-mail or in any other aforementioned mediums satisfy any legal requirement that such communications be in writing.